Like the usual hotels that we choose when we go on a holiday, our number one priority is the location. Apollo Inn is just 5 minute walking distance from Komtar building, very useful if you plan to take the bus from the airport because there is a bus stop in Komtar where you can alight and from there you can proceed to the hotel by foot.
The front desk is at the ground floor (do not be confused when you start using the lift, the button says GF for the 1st floor, and then they have rooms in Levels 1 to 4).
They offer different types of room accommodations from backpacker type of room with common T&B and private rooms with attached T&B.
Hallway on the 4th level for private rooms
Very minimal design but well-kept, a bit small but bigger than the standard Japanese hotel rooms, no windows for most of the rooms. Beds and pillow just nice, can request an extra pillow from the front desk if you needed.
Has a small LCD tv but only local channels, safe deposit box, a mirror and drawer and free bottled drinking water. Wifi signal is good most of the time.
No fridge (coz eating is not allowed inside the room) and dress cabinet.
*Toilet and Bath
Size is just nice and well-kept too, water pressure is good, they use the portable water heater so it takes a little time for the hot water to come out. Toiletries are not provided.
*We later found out that toiletries are available upon request from the front desk.
Although they never mentioned in your booking about it but surprisingly they serve free breakfast in the morning at the hotel lobby, the selection is simple but not bad ( I love the Malaysian dessert kuih) and well stocked. Also, they serve light snacks and drinks for free from 11am to 7pm.
One part of the ground level are used for the buffet spread during breakfast
If you want to take a cab going to airport, they can help you arrange with a taxi company. They will call the actual driver and right then and there will ask how much is the fare for the trip so the next day, you will not be “surprised” when the driver ask for payment upon arriving in the airport.
The roof deck is a nice place to watch the whole city, you can buy food from the restaurant around the area and eat it here (since eating is “prohibited” inside the room).
*The only negative point I can give is when we asked our room to be cleaned on our 3rd day of stay, they only re-arrange the pillow and bed sheet on one bed but the other bed (where we have some plastic bags of the things we bought) were never touched. The toilet was never clean and they only changed the towels.
**Later on, it was explained that they never touched the bed where we have bags of things we bought for security reasons (which I perfectly understand).
***Overall, I still would recommend this place to any of my friends who would want to visit Penang, the locations is very good and the price is affordable.
Name: Apollo Inn
Address: No 7, Jalan Sungai Ujong, 10100 Penang, Malaysia
Tel No.:+60(4) 261 6388
Website: Apollo Inn Penang
NOTE: We personally paid for all the expenses in staying in this hotel. This review is independent and is a personal opinion based from personal experience.